Post-Convention Reconciliation
Over the next few weeks, we will be reconciling the tickets and events that were not addressed onsite, so you will likely receive email updates and tickets are scanned in. This will continue into September and once it is complete, we will process refunds and issue ticket payments.
If you have any questions or concerns with that process, please let us know. Make sure to double-check final ticket and attendance counts once the process is complete.
Remember: space in future years is determined in large part by historical attendance determined by event tickets.
Tickets Must Be Received by Monday, August 22
If you still have any tickets for your events, they must be received in our offices within 2 weeks of the convention, which means Monday, August 22.
Details are in the Event Host Policy, but you can mail them to us at:
Gen Con
ATTN: Derek Guder
120 Lakeside Avenue, Suite 100
Seattle, WA 98122
Make sure that all tickets are separated into individual and properly labeled envelopes. All tickets should be sorted based on the event they were used for. Make sure to double-check your envelopes before sending them off to ensure there are no problems during reconciliations.
Reimbursements Also Due Monday, August 22
Any requests for badge or hotel reimbursements are also due within 2 weeks of the convention.
If you did not receive a GM badge before the show and need a refund for your attendee badge, make sure to email your account details and event IDs to specifically request for reimbursement.
For hotel reimbursement, you must also include a copy of your hotel bill with your name printed on it by the hotel, and must have been booked within our housing block. Companies and sponsored gaming groups are not eligible for reimbursement, only independent GMs and gaming groups are.
Details on reimbursement as also found in the Event Host Policy. Refer there for full details.
