I have emailed customer support twice to cancel two different badges and have not heard back. How can I tell if the badges were cancelled?
Cancel a badge

Posted by
midoriaugen

Posted by
mikeboozer
Hello,
I do not have an email from you at the address on your account. We will be happy to process a refund.
Please send an email from the account you want to cancel the badges on to [email protected]
Make sure you include the names on the badges you want cancelled.
Mike Boozer
Customer Service & Volunteer Manager
Gen Con LLC

Posted by
midoriaugen
I sent a new email a couple of days ago and still have not gotten a response about the badge being cancelled. I am positive it is from this accounts email.

Posted by
mikeboozer
Still have not received it.
I have sent you an email from customer service asking about the refund.
Mike Boozer
Customer Service & Volunteer Manager
Gen Con LLC
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