We have to refund tickets thirty minutes before an event but when the host doesn't show that is quite impossible. Plus we can't get into another event because this one lasts until noon and the system won;t let us conflict. Did no one think of this? 

You can report the GM no-shows to [email protected] and [email protected] so we can update the event and/or refund tickets appropriately so it shouldn't cause that problem.

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Derek Guder
Senior Event & Program Manager
Gen Con LLC