Missing credit from last year.
Posted by jrcillian 5 years agoon 5/9/2019 at 6:02 PM
#1

Whom do we contact to find missing credit for returned General Event tickets? I was told they would apply to this year, but nothing remains. 

Posted by buffythecatslayer 5 years agoon 5/9/2019 at 6:28 PM
#2

Link is right at the bottom of the page.

customerservice@gencon.com

Posted by jrcillian 5 years agoon 5/9/2019 at 6:54 PM
#3

Thank you for pointing this out. My eyes need to be checked obviously. Genuinely thankful.

Posted by selene314 5 years agoon 5/10/2019 at 12:09 AM
#4

If you've already bought your badge for this year, the credit would have been applied there.

Posted by buffythecatslayer selene314 5 years agoon 5/10/2019 at 4:28 PM
#5

selene314 wrote:If you've already bought your badge for this year, the credit would have been applied there.

Didn't think about that.  Check your "My Transactions" page and see if they applied credit to your purchase.

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